Shipping policy

PLEASE NOTE: We are not liable for lost or stolen packages once they are signed for. ALL shipments will require a signature for delivery.

Please examine your package before signing for it.
Note: We ship in three different packages. (Flat rate pink mailers & medium boxes) via FedEx, UPS, or USPS.

WHEN TO REFUSE YOUR PACKAGE!

Flat rate envelope: If the package is evenly flat, please refuse the package.

Flat Paks: If the Pak seems flat or deflated, please refuse the package.
Medium/large boxes: This is a LiveNoireLuxe box within the shipping box.
Hold package firmly(holding both boxes together) shake to detect that the content is inside. If it seems hollow, refuse the package.

We only ship products to confirmed addresses. If the shipping address is not the same as the billing address connected with you ATM/Debit/Checking Account it will not confirm. Please allow processing 5-7 days and shipping inside the US may take 2-3 business days. We only ship Monday – Friday. For shipping outside the US please allow 6 to 10 business days. All shipping fees will be $20 Flat Shipping Rate, shipping outside the US $25 per bundle including taxes.